Era verano, por cierto muy caluroso, dos niños jugaban en el jardín mientras sus madres los llamaban constantemente para cenar, anochecía. Dejaron de jugar y empezaron a contar las estrellas, cada vez podían contar más porque la noche cubría el valle, de pronto empezaron a ver estrellas fugaces, cambiaron su postura y se estiraron entre la hierba que empezaba a estar algo humeda. Miraban entusiasmados a derecha e izquierda habían estrellas fugaces que aparecian con su trazo luminoso de todas partes.
De repente dos estrellas fugaces se posaron a los pies de los niños.
Ellos quedaron paralizados las estrellas se fueron transformando en otros dos niños.
¿Que hacéis aquí ? ; pregunto una de las estrellas. No podian articular palabra, pero ambos se pusieron en pie y el más decidido
empezó a hablarles, ¡contamos las estrellas!¿ y cuantas habeís contado ? ; ¡no se dijo el muchacho ¡. ¿porque no subís a unos de estos árboles tal vez podrías ver más?: ¿no nos deja nuestra madre¡.
El niño más atrevido les dijo ¿Y vosotros porque sois estrellas fugaces?
Uno de ellos le contesto porque nuestra vida en la tierra fue fugaz;
¿que te paso pregunto el más tímido?. Yo era piloto un día mi avión cayó al mar siendo yo muy joven, aunque ya había llegado a escribir algún libro, pero tuve que irme muy joven y desde entonces como era piloto sigo volando en forma de estrella fugaz y sigo enseñando al hombre como vivir la vida. ¿Como era tu avión ? pregunto el más decidido; ¡ Era un caza bimotor P-38 Lightning, pero tu no puedes saber de que avión te hablo.
El niño más timido tiraba con su pequeña mano del jersey de su amigo y le dijo¡ preguntale algo a la otra estrella que esta muy callado ¡.
Sin ambagues de ningún tipo le preguntó a la segunda estrella¿ y tu también abandonaste este mundo y tu paso fué muy fugaz?
Tardó unos minutos en contestar solo los miraba y de repente habló. ¡ Así es mira las palmas de las manos ; y se las mostró habían huellas de clavos, y también en ambos pies y su frente también tenía heridas como si se hubiera estado peleando con un gato, penso el niño. ¿Quien te hizo estas heridas; él contesto el” hombre”, son heridas de amor y perdón. ¿ Y has perdonado a los que te hicieron tanto daño: ¡ Si a todos¡ y ¿Porque eres una estrella fugaz?; ¡ Porque mi misión es recorrer todos los rincones del mundo y perdonar a aquellos que hacen daño a los demás y llevar amor a los que lo necesitan.
¿ Puedo besar tus heridas dijo el niño si te duelen?: no hace falta tu eres limpio de alma y tu amigo también; seguir contando estrellas todas ellas no son más que la luz de aquellos que por una razón u otra se fueron antes. Si buscais a vuestros abuelos a cualquier ser humano lo encontraréis entre las estrellas. Dicho esto las dos estrellas fugaces partieron, no sin antes dar las gracias por haberles dejarlos descansar en su jardín, la segunda estrella fugaz les dijo algún día jugareis en mi jardín.
TOMAS CANO
THE FLIGHT OF THE SHOOTING STAR
The Flight of the Shooting Star
It was summer, certainly very hot, two children played in the garden whilst their mothers called constantly to have dinner, night-time was falling.They stopped playing and began to count the stars, each time they found more as darkness covered the valley. Suddenly they began to see shooting stars and they stretched out on the grass which had begun to get damp. They gazed enthusiastically from right to left . There were shooting stars appearing everywhere with their luminous lines.
Suddenly two shooting stars appeared at the children’s feet.
They were paralized as the stars began to transform in to another two children.
“What are you doing here?” Said one of the stars.
They were unable to utter a single word but stood up and the bravest one began speaking to them
“We’re counting the stars”
“And how many have you counted?”
“I don’t know”· said the lad
“Why don’t you climb up one of these trees – perhaps you can see more?”
“Our mother won’t let us”
The braver child said to them
“Why are you falling stars?”
One of them replied
“Because our life on earth was fleeting”
“What happened to you” asked the most timid of the two
“I was a pilot and one day my plane crashed in to the sea. I had written a book but I had to go very young and since then as I was a pilot I continue to fly as a shooting star and I continue to show men how to live life”.
Cont…/…
– 2 –
“What was your plane like?” said the braver one
“It was a twin engined P-38 Lightening fighter aircraft, but you won’t know about what type of plane I’m talking about”
With his little hand, the more timid of the two pulled at the sleeve of the jumper of his friend and said
“Ask the other star something – he’s very quiet”
Without any hesitation he asked the second star
“And did you also leave this world in a flash?”
He took a few minutes to reply, he just looked at them and suddenly said
“That’s the way it is. Look at the palms of my hand”
and he showed them to him.
There were marks where nails had been, as well as on his feet and forehead and he also had scratches as if he had been fighting with a cat, thought the child.
“Who caused you those injuries”
He replied “Man – they are injuries of love and forgiveness”
“And have you forgiven those who hurt you so much?”
“Yes, all of them”
“And why are you a shooting star”
“Because it is my mission to cover all the corners of the earth and forgive those who hurt others and to bring love to those that need it”
“Can I kiss your wounds if they hurt” said the boy
“It’s not necessary – you have a clean soul – and your friend also”
“Keep counting stars. They are nothing more than the light of those, that for one reason or another, went before their time”
“If you look for your grandparents or any other human being, you will find them amongst the stars”
That said, the two shooting stars departed but not giving thanks for letting them rest in their garden.
The second shooting star said
“One day you will both play in my garden”
TOMAS CANO
TWENTY AIR CONSULTING
TWENTY AIR CONSULTING WE ARE IN A POSITION TO HELP YOU
MAINTENANCE
START UP
– Taking-on of personnel Number Required:
Dates Commencement:
Names:
– Offices / Facilities Situation:
– Maintenance Planning
Checks
Partes
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Reliability
– Airframe & Engine overhaul contractor
– Technical Services
(SB, AD, modifications, development engineering)
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Place:
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– Line maintenance at bases and outstations
– Tools & test equipment
– Consumables
– Spare parts, rotable support
– Procedures on management / Storage / Transportation of Spares
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– Tow-bar & Line Maintenance equipment
– Bond Store Situation:
When:
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When:
By whom:
– Interior Spares (seats, covers, carpets)
– Warranty administration
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IN-FLIGHT SERVICE
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TARGETS
– Strategic (long term) plan
– Fleet planning
– Airline product
– Comfort In flight service, aircraft configuration, ground handling
– Image Branding, advertising promotion
– Airline pricing policy
– Data base
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– Hotel
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TWENTY AIR CONSULTING
Mission Statement
ITS NICE TO FLY WITH FRIENDS
WE ARE HERE TO HELP YOU AND PROVIDE SUPPORT
Aviation is no longer regional but has become global i.e. worldwide.
Twenty Air Consultancy is based in Spain; a country with a history of airlines and passenger traffic both for business and tourist purposes, making our country top of the world rankings.
With the commencement of the low cost companies, the airline industry in Spain is going through a “low” leaving a great number of experts with no option but to offer their services and background to different airlines around the world on a consultancy basis.
Our mission is based on A PASSION FOR EXCELLENCE and we aim to help airlines that are in the process of growth and development to continue expanding by taking over certain management tasks which need special attention and are extremely important but are difficult to attend to in the normal day-to-day management of a company.
Our experts can undertake these requirements on a temporary basis, to ensure that attention to costs and safety is not diminished.
We have experts with over thirty years’ experience in the air transport industry and can currently offer efficient and economical assistance with the following services
CONSULTANCY OBJECTIVES
One of our main strengths is assisting with the management of a company’s fleet with Wet Leases when required.
1)
The IATA Operational Safety Audit (IOSA) programme is an internationally recognised and accepted evaluation system designed to assess the operational management and control systems of an airline. IOSA uses internationally recognised quality audit principles and is designed to conduct audits in a standardised and consistent manner. It was created in 2003 by IATA. The program is designed to assess the operational management and control systems of airlines. The companies are included in the IOSA registry for a period of 2 years following an audit carried out by an organization accredited by IATA. The auditing standards have been developed in collaboration with various regulatory authorities, such as the Federal Aviation Administration (FAA) in the USA, Australia’s Civil Aviation Safety Authority, Transport Canada and the Joint Aviation Authorities (JAA). IATA oversees the accreditation of audit organisations, ensure the continuous development of IOSA standards and practices and manages the IOSA registry.
2)
Flight operational quality assurance (FOQA, pronounced PHO-QU-A), also known as flight data monitoring (FDM) or flight data analysis, is a method of capturing, analyzing and/or visualizing the data generated by an aircraft moving through the air from one point to another. Applying the information learned from this analysis helps to find new ways to improve flight safety and increase overall operational efficiency. Several airlines and air forces have initiated FOQA programs to collect, store and analyze recorded flight data. The goal is to improve the organization or unit’s overall safety, increase maintenance effectiveness and reduce operational costs.
3)
Evidence Based Training applies the principles of competency-based training for safe, effective and efficient airline operations while addressing relevant threats. ICAO has defined competency as the combination of Knowledge, Skills and Attitudes (KSAs) required to perform a task to a prescribed standard under a certain condition. EBT prioritizes the development and assessment of a relevant global competency framework and aligns training content with the actual competencies necessary, in context. EBT is part of the IATA Training and Qualification Initiative (ITQI) comprising: EBT, Multi-Crew Pilot License (MPL), Pilot Aptitude Testing (PAT), Instructor Qualification (IQ), Flight Simulation Training Devices (FSTD), and Engineering & Maintenance (E&M). Phase one of the EBT project addresses recurrent training and phase two will address type-rating training. The Evidence Based Training (EBT) project arose from an industry-wide consensus that, in order to reduce the aircraft hull loss and fatal accident rates, a strategic review of recurrent and type-rating training for airline pilots was necessary. Over time, aircraft design and reliability has improved significantly, yet accidents still occur, even though the aircraft and systems are operating without malfunction. Controlled Flight into Terrain (CFIT) is one example of this principle, where inadequate situational awareness on the part of the crew is almost always a contributing factor. It is impossible to foresee all plausible accident scenarios in today’s complex yet highly reliable aviation system and the circumstances of the next accident are difficult to predict. EBT addresses this by prioritizing the development and assessment of key competencies. Scenario-based training is recommended within an EBT program but the scenarios are simply a vehicle and means to develop and evaluate competence. Mastering a finite number of key competencies will allow pilots to manage an unlimited number of potentially dangerous situations in flight operations.
4) Servicio de consultoria en Fuel Management Information System (FMIS):
The IATA Fuel Management Information System provides a method for tracking an airline’s fuel and carbon emissions reduction program. It is a decision-making tool that will ensure sustainable results.
IATA FMIS provides benchmarking against targets that are based upon the airline’s actual operational and internal goals. This easy to use software is provided on a friendly graphical user interface (GUI), that covers several areas such as Dispatch, Flight Operations, APU (Auxiliary Power Unit), IAPM (Integrated Aircraft Performance Monitoring), and Weight Control. IATA FMIS is available on iPad, iPhone and PC (web-based).
FINANCIAL SUPPORT:
Factibility Analysis for a start-up Company
Business plan
Budget and viability plans
Financial Planning
Balance sheet and annual reports
Management Control and Audit
COMMERCIAL SUPPORT:
Route analysis
Planning
Cost control
Fares development
Contact tcano@airclass.es
THE ENTREPRENEURS
The Entrepreneurs
When one reaches a certain age, one acquires, without wanting to, a certain licence to express what one feels, either by word of mouth or the written word.
During my lifetime, I have known a number of entrepreneurs and business people in both the tourism and aviation industries. Some have reached the peak of their professional careers with deserved success.
I am humbly addressing these words to the new generation of entrepreneurs: those who are just beginning; our society needs them.
I would recommend that they all read the poem “Invictus” and not pay much attention to the gurus and coaches of Human Resources.
In spite of what one usually hears, it is untrue that success follows failure. Normally this is not the case; more failures can occur and after the failures nobody has the grace to forget or forgive them.
Your past stays with you forever.
Every time you fail, continue to pick yourself up. Nobody will be beside you to help you get up. You will get your self up. Never mind whether your head is bleeding or you fall 500 times, getting back up is the most important thing.
Do not expect the forgiveness of those that have accompanied you in your companies and have seen you fall. The average employee will not forgive you, neither the university student or engineer. They will be incapable of accepting that you create companies and jobs and he has not done this in spite of his years at university.
Continue the battle and keep getting up each day to fulfill your dreams and try to see with your heart rather than with your eyes. This will never fail.
Unsurprisingly but without resentment, you will be able to see how something you have created has become 30 years old and everyone is unjustifiably celebrating the occasion, when you were part of those 30 years in a proportion of 5. To clarify this point: they celebrate 30 but forget that 5 of those years, you, together with other people of incalculable value, are ignored. They subtract 5 years of your life without any guilt; it is not important for me to continue, but above all do not forget to get up once again.
Somebody told me the other day that during a celebration at a large Spanish aviation company, their current Managing Director carried out a monologue with two chairs, to the satisfaction of the audience. Do not forget that when you undertake something, along the way you will come across clowns, speculators, and other types of shark. Do not fall in to the trap of thinking that nothing has been worthwhile; you should just get up once again.
After your falls, some will say or comment during forums “he must be helped to restore his good name!” This is false – nobody will want to play with someone who is on the ground – they risk getting their hands dirty. They do not understand that when a man is on the ground, not only should he be helped to get up but also supported.
Do not forget that life is a mere theatre with actors, some good but the majority mediocre.
THE HAND
The Hand
The child walked up the steep street holding his father’s hand, the father having to pull him along. The street had no tarmac and the child tripped over the stones along the way, out of breath and with tears running down his cheeks.
The child was aware that the enormous doorway of the institution was awaiting him at the end of the street and he was conscious that this was the border between the warmth of his father and the misery of an education, which he did not understand and would never understand, because that place lacked the the fundemental virtue of life: that which complements all virtues: humaneness. But the worse thing of all was that he was not going to see his father again for a long time. The door was blue, turning to the colour of lead in some places due to the weather; the rain and the wind.
The child held his father’s hand and did not want to let go for any reason although the strength of his parent made it an impossible task. He knew that when he arrived at the hospice, or institution or whatever it was, a Franciscan nun would take him in and keep him there but even so when his father turned his back and started to go back down to the street again, he tried to break free from the woman wearing a habit and ran after his father sobbing and hanging on to his hand so that he could take him away with him. But the end was always the same: his father lovingly taking him back to the old nun, who was waiting. She was waiting with an undescribable smile, with the certainty of someone who knows what the end would be after those sobs and the aching heart of another child.
Today this child thinks of that hand more than ever; his father’s hand, his hands, those that, when older, he kissed with love the day the elderly father departed from this life. Alone, he said to himself “now you are leaving me forever, orphanned of hands and heart ……. that heart that was left out of breath when he was left as a child, at the old institution”.
THE SUITCASE
THE SUITCASE
The crestfallen man firmly held his old suitcase which had travelled with him nearly all around the world. In times of splendour it went with him everywhere and it seemed that this suitcase shone, not because it was new but because he was a man that was appreciated wherever he went. Friends and enemies would fight to be able to see him or just to ask his opinion, because he believed at that time that he could touch the stars with the tips of his fingers.
But all that had changed. He suddenly found himself alone in an antiquated hostel in the old town of that province and placing his suitcase on the bed he looked at it and did not know whether to open it or simply leave it there and contemplate it, recalling all the places in the world they had been together.
He sat and stayed for a long time wondering what to do and how to start afresh.
He was being punished for breaking one of the golden rules: “One must never fight against fools with their tools!” He was aware that his punishment was going to be a long one. He did not know how long it was going to last but his sadness took over his heart, this heart that he thought had been capable of giving its utmost, or perhaps not. It had simply done its best to give and sow with the hope of one day reaping at least a small fruit. But in his heart he knew this was not going to be the case.
In the end he decided not to open the suitcase but to venture out on to the street; he needed to be with people.
He walked and walked trying to recognise a friendly face and strained to see if within those people he could find some human warmth which he had on occasion, given to someone else. But as time went by, and the more he walked, a suffocating feeling made him realise for the first time that he was in a strange city and the more faces he saw the stranger they became.
He approached a small bar and sat at one of the few tables that were on the terrace and for the first time felt alone and began to cry. Tears did not fill his eyes but his heart cried. Nothing and no-one could console him. He could only think of man’s evil. He thought he would try to remember how many good hearted folk he had known but suddenly he did not know how or could not count them. It was more than he was able to do and his tears and emotional state would not let him.
After a while he realised that a part of his life had come to an end and, looking up to heaven, could do no more than try to take refuge in his faith; his faith in God, although he realised that this was no longer fashionable. Man in the end is just himself and his possessions.
He suddenly thought that perhaps it was all a punishment; a way of showing him a new life, that even though it may not be to his liking, he had no alternative but to accept it, as something superior to him had decided it was to be that way.
After asking for something to drink he thought for a long time and threw back the drink, to try to quench his thirst.
He started to walk again without knowing where he was going until he was tired and returned to his sad hostel, opened the door and the first thing he saw was that his suitcase had remained on the bed and he finally decided to open it. When he did so he could not contain his surprise as he realised that everything that was in there was pure vanity and hot air.
TOMAS CANO
LAS MEDALLAS
Harían falta varios eventos como el de Fitur al año para poder hacer entrega de todas las medallas a todos nuestros amigos.
LOS EMPRENDEDORES
Cuando uno llega a cierta edad obtiene sin querer ciertas licencias para expresar lo que siente o bien en conversaciones o bien escribiendo.
He conocido en el transcurso de mi vida a bastantes emprendedores y empresarios en nuestro sector turístico y en la aviación, algunos han llegado al cenit de sus carreras profesionales con merecido éxito. Estas letras las dirijo humildemente a los emprendedores de nueva generación, aquellos que empiezan pues nuestra sociedad precisa de ellos.
A todos ellos recomendarles que lean el poema Invictus, y no presten mucha atención en general a los coach y gurus especialistas de recursos humanos, no es cierto que, en contra de lo que se suele decir, después de un fracaso, estará el éxito, normalmente no es así, pueden venir más fracasos. Y ante los fracasos nadie tiene la dignidad suficiente de olvidarlos, ni los perdona, tu pasado te persigue constantemente, cada vez que caigas vuelve a levantarte, nadie estará a tu lado para ayudarte te levantarás tu solo, no importa si tu cabeza está ensangrentada, ni si tus caídas son tantas como quinientas, levantarte siempre es lo que importa. No esperes el perdón en general de aquellos que te han acompañado en tus empresas y te han visto caer. El simple empleado no te perdonará, el ingeniero o universitario tampoco lo hará porque no podrá soportar que tu emprendas empresas y crees puestos de trabajo, y él no lo haya hecho a pesar de sus años de universidad. Sigue luchando y levantando todos los días para realizar tus sueños y procura ver con el corazón más que con los ojos, el jamás te fallará.
Podrás ver no sin sorpresa pero seguro que sin rencor como algo que tu has creado y ha llegado a cumplir treinta años todos lo celebran con injusta alegría cuando tu fuiste parte de esos treinta años en una proporción de cinco, para que me entiendas celebran treinta y se olvidan de que cinco de esos años, tu mismo unido a otras personas de incalculable valor son ignorados, te sustraen cinco años de tu vida sin ningún rubor, no importa sigue y sobre todo no olvides levantarte de nuevo.
Me contaban recientemente que en una gran empresa de aviación española, su actual Director General durante una celebración efectuaba un monologo con dos sillas, para satisfacción del populacho, no olvides que una vez emprendas algo encontrarás en el camino payasos, especuladores, y otros tipos de tiburones, no caigas en la trampa de pensar que nada a merecido la pena, levantarte de nuevo es lo que debes hacer. Algunos, después de tus caídas dirán o comentarán en algunos foros, ¡Habría que ayudarle restituir su nombre¡; es falso nadie querrá jugar con alguien que está en el suelo, se ensuciarían las manos de polvo. No entienden que cuando un hombre esta en el suelo no solo hay que levantarlo, también sostenerlo, no olvides que la vida es un mero teatro con actores, buenos y en su mayoría mediocres.
OJO DEL REY
En la antigua Persia, los funcionarios cercanos al rey, eran llamados por el pueblo el “Ojo del Rey”. ya que el Rey no podia alcanzar todo el imperio esos personajes le comunicaban lo que ocurría en el mismo. La aviación en nuestro país y sus compañías que operan desde ella tienen muchos “ojos del rey”. […]
En la antigua Persia, los funcionarios cercanos al rey, eran llamados por el pueblo el “Ojo del Rey”. ya que el Rey no podia alcanzar todo el imperio esos personajes le comunicaban lo que ocurría en el mismo.
La aviación en nuestro país y sus compañías que operan desde ella tienen muchos “ojos del rey”.
Los comandantes están asustados, tienen miedo porque cualquier empleado ya sea de tierra o de su propia tripulación puede denunciar a los descerebrados reyes que las gestionan lo que hace cualquier empleado.O las decisiones que toman sus pilotos.
Me contaban hace unos días que el jefe de producción de una low cost, ante las quejas de sus pilotos del trato de su unidad de instrucción hacia los pilotos en los entrenamientos dados por sus TRI/TRE, dónde con un poder mal entendido aplican con crueldad un trato inaceptable a sus propios compañeros.
El jefe de producción pregunto a uno de esos pilotos, ¿ Bueno eso es como cuando yo suspendia una asignatura en la Universidad?; a lo que uno de los pilotos le contesto¡ no nosotros ya pasamos por la unversidad esto no es un examen es Instrucción, enseñar, no putear.¡
La aviación es cruel, la tensión en las compañías aéreas es cada vez mas alta entre precisamente los colectivos más sensibles y que juegan con las vidas de las personas, mientras sus gestores ponen más tensión para romper a los colectivos de tripulantes lo más alta posible dividiendoles de forma que su cohesión este totalmente rota con el beneplacito de todos los que gestionan desde arriba hasta entre los propios pilotos o TCPs, hacer la vida cada día más dificil a estos colectivos tan sensibles se ha convertido en la manera de canalizar sobre ellos el odio que se irradia desde los puestos de poder.
Hay un peligro en esta situación es que un día el “ojo del rey”, quede ciego porque haya perdido el control absoluto.